Privacy Policy

 Mon Jardin Secret monjardinsecret.org (hereinafter referred to as "the Site"). The purpose of this document is to inform you about the personal data collected or processed during this use.

What personal data do we collect?

In order to process your orders on the Site, when you use the Site, contact us, create an account or subscribe to our newsletter, we need to collect the following personal data:

Your name, email, telephone number, delivery and billing addresses
Your date of birth
Your order history
Information related to your chosen payment method
Your account ID and password

When you visit our Site, certain personal data may also be automatically collected by your web browser.

Details of this data (cookies, IP addresses, web browser) are set out in the "How cookies are managed" section of this document.

How do we use this personal data?

We use this personal data to :

Allow you to use the Site
Deliver the product purchased on the Site to you
Send you information about your orders or our news and promotions if you have signed up for our newsletter. You can unsubscribe from our newsletter at any time.
Respond to you if you contact us (e.g. using your order information regarding delivery, payment, items ordered etc.)
To ensure the proper functioning and improvement of the Site
Accounting and internal management purposes

In addition to the information you provide, we may also collect data about how you use our Website (your preferences, your searches) in order to make its use more efficient, to present our products to you in the best possible way and to detect possible technical problems.

Why do we use this personal data?

We need to use this data to process and deliver your order, to comply with legal obligations or for our legitimate business interests.

With whom do we share this personal data?

In the course of processing your orders, we may share some of your personal data with service providers.

These may include service providers for:

Payments and credit cards
Shipping and delivery
Hosting, administration and management of your data
Sending e-mails
As well as for the administration of certain services and features.
When we use these service providers, we ensure that appropriate technical and organisational measures are in place to protect your personal data.

What do we do to protect your personal data?

Your personal data is kept for as long as you maintain your account on our Site, except for personal data related to your orders, which is kept for a longer period of time due to legal and tax obligations.

The personal data we collect on our Website is stored within the European Union. It is kept for as long as necessary for the purposes set out in this document and to the extent permitted by law.

What are your rights regarding your personal data?

You may, at any time, request:

Access to your stored personal data
An electronic copy of this data
Correction or modification of your data
The deletion or limitation of your data

You may also withdraw your consent to the processing of your data.

For all these requests, please contact us at: monjardinsecret.org

You can also unsubscribe from our newsletter from your "My account" space or from the unsubscribe link in our emails.

How are cookies managed?

A "cookie" is a file of limited size, generally consisting of letters and numbers, sent by the Internet server to the cookie file of the browser located on the hard drive of your computer.

These cookies are used to collect data such as

IP addresses
unique identification cookie, information cookie and information about the contents of your hardware to access certain features
unique hardware identification number and hardware type
domain, browser type and language
operating system and settings
country and time zone
previously visited sites
information about your actions on our Site, such as clicking behaviour, purchases and preferences
access times and referring URLs.